Privacy Policy

Information Collection

Vigho Solutions Limited understands how important your information, how it is handled used and transmitted is to you. Please read this Privacy Policy carefully to learn more about how information is gathered, stored, and processed by Vigho Solutions Limited. This Privacy Policy is a component of our Terms of Use.

This document takes effect from December 1, 2021.

Information Collection We may collect information about you that will help identify you as an individual such as your name, address, phone number, email address, date of birth, gender, debit card details, bank information, and other information that might be considered private. We may collect this information during registration on mobile or web Apps. Information about your device and software application; operating system, type of browser, domain name, time, date, and others.

Information Usage

The information collected from you is used in different ways. We use the information to process your registration, attend to your service requests, quality assurance purposes, gather information about our users, process payment in respect of services we offer to you, customize and improve the content of our APP, fulfill any other request you have made, conduct research and generally improve our service delivery to you. The information collected is also used to prepare reports for our internal use and for our current or potential partners e.g. investors, sponsors, advertisers, and other potential agents. 3. We may from time to time wish to provide you with information on new and exciting features of the APP or any other service we believe may be of interest to you. Sometimes, we might want to provide you with related information from third parties we think may be of interest to you. Your information could also be provided to selected third parties, our partners, or affiliates whose services we believe may be of interest to you. If you do not wish to receive these kinds of communications, you can opt-out by unchecking the appropriate announcement boxes during registration or on the user profile page on the APP. Alternatively, you can send an email to support@vigho.co We occasionally engage other companies to provide services on our behalf. These companies may use your personal information and or communicate with you. Only necessary information will be provided in such cases. In the case of legal proceedings and regulatory investigations, we reserve the right to share or transmit your information with and to regulators (i.e. any statutory demand, subpoena, warrant, or court order) to protect against the fraudulent, abusive, unlawful use of the APP, to protect our rights or property, to defend the personal safety of Agents or when we believe in good faith that a situation involving danger or injury to any person requires disclosure. We shall not sell, share or offer information about you with third parties except in the manner described in this policy. We sometimes compare the information that we receive on the APP with information from other sources and channels. Such outside sources include information from third parties which enable us to reconcile our accounts, search results, links, and paid listings which we use to help prevent and detect fraud.

Cookies

A cookie is a small file that asks for permission to be on your computer’s hard drive. Cookies provide information regarding the device used by a visitor. Cookies allow applications or websites to respond to you.

This allows the website or application to tailor its operations to your needs, likes, and dislikes collecting and remembering information about your preferences.

We use cookies on our web platforms to identify you as a user and make your user experience easier, customize our services, content, and advertising; help you ensure that your account security is not compromised, mitigate risk and prevent fraud; and promote trust and safety on our website. Cookies allow our servers to remember your account information, your account log-in information when you visit our website, IP addresses, date and time of visits, monitor web traffic, and prevent fraudulent activities.

If your browser or browser add-on permits, you have the choice to disable cookies on our website, however, this may limit your ability to use our website. The cookies we use include but are not limited to session cookies, persistent cookies, and third-party cookies.

Data Security

We employ appropriate technical and organizational security measures to prevent unauthorized access to information that we collect online.

Information Access

Some information that we collect and process about you can be edited or updated by you. Such as your name, email address, phone number, etc. Please ensure that all information provided is accurate and updated. You can notify us of such changes via email at support@vigho.co Categories of emails you will receive from us may include but are not limited to: Feature update, service disruptions, promotional offers, new products, and services.

Channels

We prescribe that you exercise caution while sharing your personal information on any of our channels, as these might be used by others.

Links

Links Our web or mobile Apps might redirect you to other external links to other applications or services. It is not our responsibility to determine what policies are adopted by such apps. Our privacy policies apply to our Apps and not that of other parties and affiliates. AGE RESTRICTION Use of this page, its features, and services are only permitted to individuals aged 18 and above.

Conditions Of Use

By registering on the Vigho APP, you accept this policy and the Terms and Conditions of Use. If you disagree with parts or the entire policy, please do not proceed with registration or use this APP. Provision of your personal information implies that you consent to the use of all provided information as stated in this policy. If you continue to use the vigho App during or after this policy is updated, it is assumed that you accept the changes therein. By registering and using parts or all the features of the Vigho App you confirm that you have the legal rights to give consent.

Business Or Asset Transfer Or Sale

We may choose to acquire,or sell the business assets of our business or merge with another business. In such transactions, information obtained from you is generally one of the transferred business assets. In the event of such transfer, we will make reasonable efforts to provide notice on the APP and to notify you of any change in ownership or control of your personal information. Any casual inadvertence in providing such notification shall be considered a breach of our obligation under the policy.

Service Access

In order to access the Vigho APP and all its features, you will be required to register and activate a Vigho Wallet, which will grant you full access to the APP.

Policy Change Or Review

Our privacy policy is constantly reviewed. Changes to our privacy policy will be communicated to you in a timely fashion on this page. We are not obligated to inform you of these changes via other means. We advise that you visit this page frequently for any changes. You agree that it is your responsibility to review this privacy policy regularly for updated information.

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